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United Arab Emirates.



Server support services

If you own a small business, you likely have a server that manages email, printers, and databases. You should have the necessary server support systems in place in order to monitor and ensure the smooth functioning of your business.

Unfortunately, you may face issues when using servers, but how you handle those server issues and resolve them is what matters. Most small businesses find it more convenient to outsource their server support to a third party. Since the workload is unpredictable, it is not usually feasible for a small business to hire an employee to perform this task.

Our server support and maintenance services

The goal of our support services is to provide tailor-made solutions based on your needs, allowing you to stay focused on doing what you do managing your servers. Every business is unique. That’s why we offer flexible support that can be tailored to fit your needs.

We offer two types of server support: Fully managed server support and block hours server support.

Fully-managed server support service

In our fully managed server support option, we provide proactive round-the-clock monitoring, server support, and maintenance:
Fully-managed server support comes with a dedicated account manager who will work with you to develop an infrastructure strategy that addresses your long-term and short-term business goals while optimizing your IT expenditure, resulting in excellent value. You will enjoy 24/7.

Fully managed server support for a fixed monthly fee with no additional costs for callouts, ensuring business with ultimate server security.

Block hours server support service

Block hours server support is provided only when you need it or when you face any critical downtime. Block-hour server support is a cost-effective server management solution.

When you purchase block hours server support. You have no expiration date, enabling you to make use of them whenever you need them. This is the perfect option for companies that perform basic server maintenance internally but accasionally need specialist support.

To discuss which server and storage option is right for your business, please just get in touch with us and we’ll be more than happy to discuss your individual requirements.

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